Supporting our customers

Olympus Technologies prides itself on the support we provide to our customers.
Our entire philosophy is to build relationships with customers to support them on their automation journey long into the future, and it means a lot to us that our customers recognise that we don’t walk away after the project paperwork is signed off.
We resolve 95% of these over the phone to minimise your production downtime. We only use high quality equipment and components, which keeps hardware problems to an absolute minimum.
We usually find that problems relate to customers wanting to develop their robot programs beyond what they were designed to do, or not understanding how to achieve something programmatically. 
Telephone support contracts are offered to give you unlimited phone access to our engineering team. With a team of 15 engineers and technicians, someone is always available to help you over the phone.
Olympus Technologies entire philosophy is to build relationships with customers to support them on their automation journey long into the future, and it means a lot to us that our customers recognise that we don’t walk away after the project paperwork is signed off.

Telephone Support

With customers across the UK and Ireland, we are more than happy to visit customers’ sites to support you adding new product variants, training new staff, or diagnosing programming faults. For more information regarding our telephone support contracts please get in contact with the team.
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Adam Swallow Director at Olympus Technologies
Adam Swallow
Director ⟶
Peter Smith Operations Director at Olympus Technologies
Peter Smith
Operations Director ⟶
Gavin Jamieson Technical Director at Olympus Technologies
Gavin Jamieson
Technical Director ⟶
Matthew Pearson Senior Project Engineer at Olympus Technologies
Matthew Pearson
Senior Project Engineer ⟶
Dan Tyas Senior Project Engineer at Olympus Technologies
Daniel Tyas
Senior Project Engineer ⟶
Sam Verity-Hilton Software Developer at Olympus Technologies
Sam Verity-Hilton
Software Developer ⟶
Percy Dennington Project Engineer at Olympus Technologies
Percy Dennington
Project Engineer ⟶
Duncan Lancaster Project Engineer
Duncan Lancaster
Project Engineer ⟶
Tom Richards Project Engineer at Olympus Technologies
Tom Richards
Project Engineer ⟶
Matthew Wild Project Engineer at Olympus Technologies
Matthew Wild
Project Engineer ⟶
Adam Bailey Project Engineer at Olympus Technologies
Adam Bailey
Project Engineer ⟶
Paul Walton UK & Ireland Sales Manager at Olympus Technologies
Paul Walton
UK & Ireland Sales Manager ⟶
Sarah Verity-Hilton Marketing & Project Coordinator at Olympus Technologies
Sarah Verity-Hilton
Marketing & Project Coordinator ⟶
Amie Walton Finance Manager at Olympus Technologies
Amie Walton
Finance Manager ⟶
Victoria Carter Assistant Management Accountant at Olympus Technologies
Victoria Carter
Assistant Management Accountant ⟶
Jacquie Kenny Purchase Ledger Administrator at Olympus Technologies
Jacquie Kenny
Purchase Ledger Administrator ⟶
Mary Dixon Office Administrator at Olympus Technologies
Mary Dixon
Office Administrator ⟶
Chris Gordon Service Technician at Olympus Technologies
Chris Gordon
Service Technician ⟶
Alex Pikalov Maintenance Technician at Olympus Technologies
Alex Pikalov
Maintenance Technician ⟶
Will Thomas Maintenance Technician at Olympus Technologies
Will Thomas
Maintenance Technician ⟶
Nathaniel Kerton Apprentice Technician at Olympus Technologies
Nathaniel Kerton
Apprentice Technician ⟶
─ View all ⟶
News & Latest
MEM Machine Tending Article from site visit to Cummins Huddersfield, featuring robots by Olympus Technologies.
We are delighted to have been mentioned as Cummins partner in cobot production integration, as part of Manufacturing & Engineering...
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Olympus Technologies stand at MACH 2024, showcasing the latest developments in cobot welding, cobot, press brake tending and cobot machine tending.
Our team had a fantastic time showcasing live demos of our Cobot Laser Welding System, Cobot MIG Welding System, Cobot...
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Olympus Technologies offers the market leading cobot welding solution in the UK and Ireland. It is the cost-effective solution to delivering robotic welding within your business, and offers you significant productivity increases.
Our second UR20 cobot welding system installation in the UK, this time for Broxap Ltd, a leading UK designer, manufacturer,...
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